Privacy

TRESSNA is a brand of APPWORLD.

For APPWORLD, the trust our clients place in us is very important, which is why we are committed to caring for and safeguarding the personal data provided through the various means by which APPWORLD collects personal data, including affiliated and subsidiary companies of APPWORLD. Therefore, APPWORLD protects your privacy as mandated by relevant laws on personal data protection and privacy.

This privacy notice explains how we process, protect, and use your personal data.

APPWORLD S DE RL DE CV (hereinafter APPWORLD), with its address at Blvd Campestre 2502 Floor 7 Office 1, Col. El Refugio Campestre, León city, zip code 37156, in the state of Guanajuato, country Mexico, and internet portal https://appworld.com.mx, is responsible for the use and protection of your personal data, and we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

• Verify and confirm personal identity for access and use of facilities,
• Administer and operate the requested or contracted services,
• Obtain billing tax information,
• Fulfill labor, tax, and social security obligations with the competent authorities in terms of applicable legislation,
• Inform about changes in policies and internal regulations.

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service but allow us to provide better service:

• Statistical purposes,
• Marketing or advertising,
• Commercial prospecting.

Refusal to use your personal data for these secondary purposes will not be a reason to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Full name
• Federal taxpayer registry (RFC)
• Unique population registry code (CURP)
• Nationality
• Complete address
• Complete tax address
• Home phone number
• Cell phone number
• Email
• Tax information

These personal data are not considered sensitive personal data according to current personal data protection laws.

How can you access, rectify, or cancel your personal data, or object to its use?

You have the right to know what personal data we have about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights in México.

You can revoke the consent you have given us for the processing of your personal data. However, it is important to note that not in all cases will we be able to process your request or terminate the use immediately, as we may be legally required to continue processing your personal data. Also, consider that for certain purposes, revoking your consent will mean we can no longer provide the service you requested, or it will result in the termination of your relationship with us.

To exercise any of the ARCO rights, you must submit the respective request by sending an email to [email protected], presenting valid official identification, full name of the holder, a precise specification of the personal data you wish to revoke, and the right exercised. A form will be sent to the email where the revocation was requested, which must be completed and signed within 15 (fifteen) business days after receiving your email. This applies if the request is valid. From the date the duly completed and signed form is received, there will be another 15 (fifteen) business days for the request to be processed. If the requirements are not met, your request will be deemed not submitted, and you must restart your request as established in this section.

The use of tracking technologies on our internet portal.

We inform you that we use cookies, web beacons, or other technologies on our website to monitor your behavior as an internet user and provide you with better service and experience when browsing our page. The personal data we collect through these technologies will be used for statistical purposes.

The personal data we obtain through these tracking technologies include: preferred language, user region, user browser type, user operating system type, session start and end date and time, searches performed by the user, lists, and consumption habits on shopping pages.

Video surveillance.

APPWORLD, in its facilities and those of its subsidiaries and affiliated companies, has internal and external security cameras and video recording systems. The personal data, images, and sounds obtained through video recordings, photographs, records, or logs are used for the following purposes:

• Control of people traffic,
• Security and surveillance of the facilities and the people entering this area,
• Technological processing for personal identification for internal users.

The personal data collected and stored through electronic means will be kept for 30 natural days in electronic media (considering administrative, accounting, tax, and legal aspects) after the date the video recordings and/or photographs were taken. Once the purpose of the recording is fulfilled, they will be discarded to avoid improper treatment, based on article 11, second paragraph of the Federal Law on Protection of Personal Data Held by Private Parties.

Any additional personal data obtained through this means will be processed and stored in accordance with the LFPDPPP.

Data transfer.

 APPWORLD will refrain from selling, leasing, or renting your personal data to third parties, but for security, operation, and service reasons, they will be transferred only to local or federal authorities as required.

How can you learn about changes to this privacy notice?

This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other reasons.

We are committed to keeping you informed about changes to this privacy notice through our website at https://appworld.com.mx/privacidad/.